Who We Are

Nexus is a workflow consulting and marketing research firm specializing in laboratory diagnostics. As an independent third-party organization, we provide objective, actionable solutions at both strategic and tactical levels. Our proven data collection protocol is centered on direct observations, time and motion studies, workflow mapping, and in-depth interviews. At Nexus, we are committed to delivering our best every time.

We support IVD companies across all major laboratory disciplines:

  • Allergy

  • Anatomic Pathology

  • Autoimmune

  • Clinical Chemistry

  • Cytology

  • Hematology

  • Hemostasis

  • Immunoassay

  • Molecular

  • Microbiology

  • Next Gen Sequencing

  • Point of Care

  • Transfusion Medicine

  • Urinalysis

For 20 years, we've brought our expertise to 30+ countries, completing more than 300 projects.

What We Believe

Clients First

At Nexus, our clients’ needs come first. We are committed to providing meaningful deliverables that drive results, improve performance, and exceed expectations.

Confidentiality

Our reputation is built on our commitment to treat all client information as confidential.

Delivering Value

We are committed to delivering the highest quality insights and support as efficiently as possible. We treat our clients' resources with the same level of care as our own, ensuring cost-effective, impactful solutions.

Uncompromising Integrity

Integrity and professionalism are at the core of everything we do. We hold ourselves to the highest standards, ensuring trust and accountability in every engagement.

Independent & Unbiased Support

As an independent third party, we provide objective analysis and honest recommendations. Our support is always direct, data-driven, and tailored to the unique needs of each client.

Leadership

Andrew Williams

Managing Partner

Brian Jackson

Managing Partner

Tim Baker

Senior Advisor

Nexus is actively engaged and committed to supporting organizations that drive advancements in healthcare diagnostics.

AABB – Association for the Advancement of Blood & Biotherapies

ADLM – Association for Diagnostics & Laboratory Medicine

AMP – Association for Molecular Pathology

ASCP – American Society for Clinical Pathology

ASM - American Society for Microbiology

ASQ - American Society for Quality

Memberships

2025 Events

Meet us at these upcoming events:

  • ASM – Los Angeles, June 19-23, 2025

  • ADLM – Chicago, July 27-31, 2025

  • CVS – TBD, October 2025

  • AABB – San Diego, October 25-28, 2025

  • AMP – Boston, November 11-15, 2025

Connect with us to learn more